Shared with permission, first names only. If these sound calm, that's the point.
I hadn't seen a dentist in six years because of one bad visit. At Lumen nobody made me feel guilty - we just made a plan, and I've kept every appointment since.
Kayla, 34 - hygiene visit and two fillings
My son cried at two other clinics. Here he counts teeth with the mirror and asks when we're going back.
Marcus, 41 - father of Oscar, 5
They talked me out of the more expensive option. A clinic that argues for the cheaper treatment has my trust for life.
Angela, 52 - crown instead of an implant
The implant I postponed for three years took 50 minutes. The headphones and the blanket sound like gimmicks - they're not.
Peter, 47 - single implant and crown
Names changed where asked. Details shared with written permission.
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